I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.

Easy Verification for Parent Contracts

Thanks to everyone who has taken the time to collect parent signatures on your Instructional Technology Contract as is outlined within the Laptop Deployment Manual for 2017.

We are please to announce that we have now made it much easier to review a list of completed parent contracts within your classrooms.  To see a list of students who still need to have their contract signed, simply visit the Parent Contract Verification Page (linked here).  

Once you have entered your district credentials, you will be able to sort your completed parent contracts by teacher and class period roster by using the filters along the top of the page (see below).

This will provide you with a complete list of students who have yet to complete their online parent contract within this class (see below).

Please note that if a parent contract status is listed as “Not found” on the page, this could mean one of two things;  either the parent has not yet signed the parent contract OR the parent contract does not contain the accurate student matric number.  

If you suspect that later is the case, you can confirm that the contract has been signed by checking the spreadsheet pages (linked below) and matching the student and/or parent name.

Digital Driver’s License Completion

The other requirement to laptops going home with students is the completion of the Digital Driver’s License in class.  Student completion of this step can also easily be confirm by following the directions posted below.

Students in grades K-5 simply need to work through the lessons with their teacher who will then confirm that their class has completed the sessions.  You can see if a specific student has participated in this process by going to the Administration block in the DDL and selecting Users -> Groups (see below).

Students in grades 7-9 will need to pass the final DDL Quiz with a score of 60% or better before taking the laptop home (this can be done either individually OR as a whole class group).  You can verify which students have passed the quiz by following the steps below.

From the DDL course page, scroll to the bottom and click on the DDL Quiz link (see below).

Click on the link which shows the total number of attempts.

You can now filter by the grade level group, as well as the status of the quiz (i.e. enrolled users who have NOT attempted the quiz, OR users who have attempted but have not passed).

Remember to click on the blue Show Report button along the bottom of the page when you are done.

Again, big thanks to everyone who has taken the time to make sure that both the Parent Contract as well as the student Digital Driver’s License have been completed and please do not hesitate to let us know if there is anything we can do to help facilitate this process.

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Pearson SuccessNet/Realize Math Courses Online

High School Math course sections which utilize the Pearson Algebra I, Algebra II & Geometry curriculum via the Realize platform have now been uploaded for the 2017-18 school year and are ready to go.

Teachers can access this curriculum via their PowerSchool login.

  1. From your PowerTeacher dashboard, click on the Applications link in the upper-right corner of the page.
  2. Click on the Pearson Courses application from the list.                                                         
  3. Select the appropriate course from the list on your dashboard.
  4. You can check your class list by clicking on the Student Roster button next to the appropriate section within your dashboard.  If there is no textbook associated with your course, you can click the Add Products or Manage Products button to see which book is associated with that class.

STUDENTS also have the ability to access the online textbook via their http://powerschool.susd12.org/public dashboard.  After logging in, they simply need to select the Pearson Courses icon along the left side of the page (see below).

If you experience any issues with student rosters not showing up for your course, please let us know via http://helpdesk.susd12.org

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Google Docs- Errors Resolved

Google has issued the following statement regarding today’s connection outage for Google Docs, Forms, Sheets, and Slides.

“The problem with Google Docs should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.”

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Google Docs- Intermediate Outages

Please be aware that Google Docs, Google Slides, Sheets, and Google Forms are all experiencing intermediate connection issues this morning.  Google is aware of the problem at their end and is currently working on a solution.

You can monitor the progress of Google systems by linking to the Google Suite Status Dashboard (linked here)

We apologize for any inconvenience which this outage may have caused and we will continue to keep you updated with news as it develops.

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Introducing the Clever Instant Log-In Portal Page

You may notice that when students launch their Chromebooks, there is a new tab on their browser.  The Clever Instant Log-In Page makes it easy for students to access all of their digital curriculum as it saves all of the students’ passwords in a single app.

Certain applications (such as Springboard and Conceptua) allow students to jump right into their content with a single click.  Other applications (such as Mindplay and Illuminate) will require that students enter their district username and password ONLY the first time the students logs into the program.  Once a student has validated their account after the first log-in, the dashboard will remember the credentials every time after that and allow students to access these programs with a single click on the icon.

REMEMBER that you can print out log-in cards for your students to assist with this “first time” log-in by following the directions posted here.  While this Clever Dashboard will make it much easier to get your students logged into their curriculum, it is important to remember that this method is optional and teachers and students will still be able to log-in via the original link if they so choose (or in the event that there are any problems with the Clever dashboard).

As more digital curriculum icons are made available, we will continue to expand the number of curriculum systems which are a part of the portal.  We encourage you to reach out to us via the http://helpdesk.susd12.org site if there are any digital curriculum resources which you would like added for your classrooms.

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ParentLink Communications System 2017-18

The ParentLink district communications system has now been updated with 2017-18 class rosters and is ready for teachers to employ for the purpose of communicating with parents.

Resources on how to use the system are available by clicking on the link below.


If you experience any problems logging in to your ParentLink account, please submit a ticket to http://helpdesk.susd12.org and we will follow up right away.

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Hapara Teacher Dashboard for 2017-18

Complete rosters for the Hapara Teacher Dashboard have now been provisioned for all teacher sections in grades 4-12 for the 2017-18 school year.

For those who are not familiar, the teacher dashboard allows teachers and instructional leaders to engage and collaborate with students in a variety of different ways to support daily learning and formative assessment.  To learn more about the functions and classroom applications for teacher dashboard, you can click here.

Teachers, interventionists, coaches and club sponsors can create their own custom classes even for sections which are not rostered in PowerSchool.

In addition, principals and instructional coaches have the ability to connect to ANY class section within your school by clicking on the All Classes tab along the top of the page.

Please remember, in order to access your teacher dashboard account you MUST first be logged in to your district @susd12.org account on the browser.

If you experience any problems connecting to your dashboard, please follow the directions linked here for clearing your browser cache.   You should also confirm that there are no other user profiles on your browser as they may cause connection errors when opening your dashboard (click here for more information).

If you have any other questions or concerns, please reach out to us at http://helpdesk.susd12.org

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PowerSchool Teacher Portal Now Open

The PowerSchool Teacher Portal and PowerTeacher Pro Gradebook have now been reopened for the 2017-18 school year after the summer maintenance period.  Teachers will now be able to access rostered sections, student information, and set up their gradebook for the year.

Please keep in mind that counselors and front office staff at all school sites will continue to be working on rostering students and adjusting class sizes between now and the start of the school year.  We ask that teachers and staff remain patient and keep in touch with your front office clerks for updates on this process.

New teacher accounts in PowerSchool will be provisioned by I.T. as soon as they receive notification that online staffing contracts have been completed.

For details regarding setting up gradebooks for the start of the school year as well as district grading policies, please click here to connect to the PowerTeacherPro training and resource page.

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Sunnyside LEARN Updates

In order to simplify the log-in process and better manage passwords and security, Google Single Sign-On has now been deployed to manage authentication into the Sunnyside Learn Page.

When logging into your LEARN Course Page you simply need to click the red Log in with Google button to gain access (see below).

If you do not see the red Log in with Google button on the page, please take the following steps BEFORE contacting http://helpdesk.susd12.org…

  • Press Ctrl+F5 key to flush the cache data on that page
  • Check your ad blocker (along the top of your browser) to make sure that it is not blocking it on the page
  • Make sure that your browser is not blocking Java Scripts from loading (if it is, you should see a block notice along the top of your browser page).

Please be aware that if you have previously set a manual password to the Sunnyside LEARN Page this password will no longer work.  You should now use your district Google credentials (the same username and password you use to get into your Gmail).  

In addition to the new sign-in protocol, you will also notice some other enhancements to the LEARN Page.  All of your LEARN courses are now quickly accessible via your homepage menu by clicking on the stack icon in the top-left corner of your homepage (see below)…

Within your course page, topics can now be displayed in tab form (from a single menu) rather than scrolling through your whole list.

To activate the Tab Topics View, follow the steps below within your course page…

  1. From the Administration box, click on Edit Settings
  2. Scroll down to Course format and then in the Format menu, select the TabTopicsFormat
  3. If you would like to go back to the standard view of the page, select Topics format from the menu.

In addition to these features, your Sunnyside LEARN Page will within very soon be able to support automatic rostering of your students from PowerSchool into your LEARN course page.  Please keep an eye out for details regarding this highly requested enhancement towards the end of June 2017.

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Adding Comments- Grade 6 ELEMENTARY Report Card

Please be aware that the directions for adding teacher comments for the grade 6 report card which were shared during Q3 (2017) were incorrect.  Teachers should be listing their comments within the AM Attendance Period 1(A) and NOT the Reading Period as was previously reported.
The updated directions for finalizing comments on the elementary grade 6 report card (linked here) have now been corrected and we apologize for any confusion which this may have caused.
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