I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.

Archive for August, 2012

Mixing of 4th and 5th Grade Netbooks

I am writing to provide clarification on the final decision regarding the mixing of 4th and 5th grade netbooks. Background The first generation of netbooks (Lenovo) adopted in 2010 suffer from a wireless radio limitation that does not take full advantage of the various wireless frequencies our network infrastructure provides. This is a hardware, not software, limitation and therefore […]

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Scheduled Email System Outage for Sept. 1 through 3

Please be advised that there will be a planned email system outage beginning Sept. 1 through Sept. 3, 2012. While email may be sporadically available throughout this window do not expect it to be available at all times. This will primarily affect the databases for middle and high schools, however all email services may be interrupted throughout the […]

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New anti-virus Software – System Center 2012 Endpoint Protection

A new anti-virus software has been deployed to replace the Kaspersky software used previously. We have already seen an improvement on the reliability and protection offered by System Center Endpoint. This software will be updated automatically and will peridically scan your system for malware. It is one important part of the various security systems in place […]

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Google Drive for Students

This year we have migrated all students accounts to a cloud based storage “Google Drive”.  This will: ensure that students have access to their documents at all times whether connected to the Internet or not is integrated into learn.susd12.org for direct and easy access for students from their LEARN courses provide an abundance of storage space for […]

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Teacher Laptops (final year before refresh)

2012-2013 is the third and final year of  teacher laptops. The district has made a commitment to ensure all teachers have a effective instructional laptop at all times. In this final year of these Lenovo X200/201 Tablets and X100E laptops we want to remind you of the following: When teachers change schools, leave the district or join the district please […]

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HelpDesk: What to do when needing technicial support

The school year’s site-based technician model requires slight modifications be made to the procedures the I.T. Department will use to respond effectively and efficiently to requests for support. We expect a close and collaborative School Technology support team which consists of: TTF/ITC School Librarian I.T. Technician Media Center Technician The support this team provides will be both technical and […]

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Site-Based Technical Support for the New School Year

  Technicians are now Site-Based New for this year is a new structure designed to increase and enhance the level of support all sites.  All technicians have been assigned a “pod” of sites. This site pods will encurage a team concept as well as ensure a conistency of site presence from the techncians. As part of their transition into […]

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Welcome and expectations for an exciting year

Welcome back teachers and staff!   With the various technology initiatives, our One-to-One program and their unprecedented scale in this school year, enhanced communication is critical. We are committed to enhancing communication through this blog and other means. Please subscribe, comment and visit regularly — it will serve as an informational resource for I.T. related operations […]

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Software Licensing Changes for 2012-2013 (MS Office, etc.)

SUSD has entered into a new licensing structure for all Microsoft products. This new structure provides: Office and Windows upgrades  for all teachers and staff computers i.e. Office 2010 and Windows 7 coverage for all staff devices Work-at-home (WAH) privileges for all staff  (please visit I.T. Office to sign the WAH agreement for you to install […]

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