I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.


Archive for September, 2013

Stolen/Lost Laptop Reporting Procedures and Clarification

This post is intended to provide clarification on procedures for submitting lost/stolen laptop reports for Computrace tracking. The TTF/ITC is the primary person responsible for submitting the necessary information to IT (other than school administrators). It is important that the ITC/TTF be responsible for this process as many of these cases have some intersection with […]

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Scheduled Network Outage on 9/20/2013, 4pm to 10pm

There will be a scheduled network outage tomorrow, 9/20/2013, from 4pm until 10pm. This outage will affect all data and voice services including email, phones, voicemail, PowerSchool, and internal access to the Internet. LEARN, however, will continue to be available from outside our network.   All services should be fully restored by 10pm. Please contact […]

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LEARN UPDATE – Service Restored

UPDATE — The issue has been resolved and LEARN has been restored.   At approx. 1:30 pm learn.susd12.org became unresponsive. The site is still down and the problem has been reported to the host. Their technicians have reported they are working on restoring full service.

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Measures taken to address issues of laptop shortages at secondary schools

A meeting occurred on 9/4/13 with all school technicians and ITC’s ┬áto address issues of existing shortages of laptops at the secondary schools. At this meeting it was discussed and determined that there is currently a need for 124 total HP devices to address the shortages. School Laptop Deficiency/Surplus Lauffer -24 Apollo +28 Chaparral +10 […]

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