I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.


Archive for August, 2014

Destiny Outage from 10am to 10:15am, 8/29/2014

Destiny is currently experiencing errors that require the system be taking offline for a few minutes this morning – it will be unavailable from 10:00AM to 10:15AM.   We expect the problem will be resolved once it is restored.  Please let HelpDesk know if any errors continue.

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PowerSchool Offline this Friday (8/29) from 4 p.m. to 4 a.m.

Please be aware that PowerSchool will be offline this Friday, August 29th from 4 p.m. to 4 a.m. in order to upgrade to version P.S. 8.0. During this time both PowerSchool and PowerTeacher (including the P.T. gradebook) will be unavailable. Click on this link for a preview of how the front page search settings will […]

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Scheduled Network Outage – Monday 8/25/14, 8PM to 10PM

Please be advised that there will be a scheduled network outage from 8-10PM on Monday, 8/25/14. The outage will affect all network services (Internet, phone, PowerSchool, etc.) We will make every effort to minimize any adverse effects this may cause and restore as quickly as possible. The outage is necessary to perform maintenance on network […]

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2014-15 Digital Learning Organizational Meeting Resources

This post will serve as the reference post for all resources discussed in the organizaitonal meeting held on Friday, 8/22/2014.   Included in the post will be the presentation, links to job descriptions, Standard Operating Procedures and any other documents that we want available to all Digital Learning Support Staff.   Please see below for […]

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SchoolNET Offline on Friday 8/22/14

Please be aware that the SchoolNET Data Information System will be offline for routine maintenance from 5:00 a.m. to 8:00 a.m. (PST) on Friday, August 22nd.  Please note that this outage will NOT impact either PowerSchool or PowerTeacher functionality. Thank-you for your understanding and please let us know if you have any questions or concerns.

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Elementary Teacher Attendance Procedural Change for 2014-15

During last year’s Curriculum Dialogue’s one of the priority requests received from elementary teachers was to change the manner in which teacher submitted attendance daily. Throughout all of last year teachers would have to submit 4 attendance reports via PowerTeacher. The teacher request was to reduce the number of times teachers would have to submit attendance. […]

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Scheduled Network Outage – Friday 08/15/14 6PM-7PM

Please be advised that there will be a scheduled network outage from 6-7PM on Friday, 8/15/14. The outage will affect all network services (Internet, phone, PowerSchool, etc.) We will make every effort to minimize any adverse effects this may cause and restore as quickly as possible. The outage is necessary to perform maintenance on network […]

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LEARN, Springboard unresponsiveness and access issues this week

We are experiencing periodic sluggishness and unresponsiveness from two of our externally hosted content — LEARN and Springboard. We will keep this post updated as progress is made so please check back periodically for updates. This issue is being reported at Desert View and Sunnyside High School (as those are the two sites whose laptops […]

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New Operating System Standard for Grades 3 – 8

The I.T. Department and Technology Executive Committee have recommended a change to the standard operating system being used by grade level. In short Ubermix and ChromeOS are standardized for grades 3-8 with Windows7 being standard for grades 9-12. See chart as follows for the device scope:     Background Ubermix is an OS that is […]

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2014-15 Technician Assignments

Please see the following organizational chart for the 2014-15 technician assignments by school (click on image to open full size). As with previous years please email the helpdesk (helpdesk@susd12.org) for support requests.

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