I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.

Archive for January, 2016

Springboard Service Restored

As of 11:50 a.m. this morning (Friday, 1/29) user authentication services on Springboard have now been restored for all teachers and students.  If you experience any continued problems connecting to the Springboard dashboard via Clever please submit a notification to http://helpdesk.susd12.org right away. We realize that these vendor authentication errors delay instruction and make management or your students […]

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Springboard Authentication Down

As of 8 a.m. this morning (Friday, January 29th) we have been made aware of an issue which is currently keeping district users (students and teachers) from being able to log in to Springboard via Clever.   We are currently working closely with the vendor to resolve this issue as quickly as possible and will […]

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Parent Link/Blackboard Teacher Rosters

Due to system configuration changes set by the vendor (Blackboard) at the start of the month, a small percentage of district teachers lost their access to all of their class rosters via ParentLink/Blackboard over the past three weeks. After working closely with the Blackboard Data Development Team, the teacher rostering problem should (as of Thursday 1/28) now […]

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Lost/Stolen Laptops: Policy Reminder

During the course of the last few weeks there as been some mixed messaging regarding the process for submitting police reports for lost and/or stolen student laptops.  We apologize for this lapse in clarity and want to take a moment to reiterate the procedure so that everyone is on the same page. As is articulated […]

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Sunnyside LEARN/Moodlerooms Upgrade to 2.9

Our Sunnyside LEARN Page has now been upgraded to the latest version of Moodlerooms O.S. which integrates Core Moodle Version 2.9 and also provides plug-in updates and bug fixes to the system For a complete overview of all updated features, click on this link. The core Moodle upgrade adds the following features to the Sunnyside LEARN system course pages […]

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AVID Resources, Classroom Pages and Copyright

As our teachers continue to expand the use of digital resources within their online course pages, it is important to be mindful of potential problems related to copyright violations.  Organizations such as AVID tend to be very protective of their intellectual property and routinely run compliance scans to insure that none of their copyright protected […]

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