I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.

Archive for January, 2017

AdBlocking Software Tips

As you may have noticed, our district utilizes Ad Block Plus for Chrome on all teachers and student Chrome accounts.  This extension is important as it not only helps to filter our potentially objectionable content, but it also greatly speeds up the load time for sites sites by saving bandwidth and cutting down on amount of […]

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Co-Teaching Sections in PowerSchool Gradebook

This is just a reminder for PowerSchool gradebook users who have co-teachers rostered to their sections.  Please be aware that if a co-teacher alters or changes an existing assignment (e.g. assignment title, due date…etc), the GradeBook will consider this a “modified” assignment and will delete student grade records associated with this assignment. For this reason, assignment details (other […]

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Instructional Device Preview 2017-18

For the 2017-18 School Year, the SUSD district bond committee has budgeted to replace our current teacher laptop devices (which have served us well for the last four years). Although our current teacher instructional laptops (HP Elitebook and HP Revolve) are still very functional devices, purchasing new laptops will allow us to take advantages of many recent upgrades […]


MyMathLab Error Message Fix

Recently, some students using MyMathLab have been getting the following error message when connecting to their account. “We are sorry.  Your course did not load properly.” This error appears to be caused by not having the Chrome operating system updated to the most recent version (55+ 64 bit).  If students receive this error, they should follow the […]

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Report Card Bug: Grades K-5

Please be aware that we have identified a data tag error within PowerSchool which has potentially impacted Standards Based Grades for student report cards in K-5 printed during the week of January 9th, 2017.  Please note that this error applies ONLY to K-5 students in Math & ELA who have switched gradebooks (i.e. who have been transferred […]

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Google DRIVE/Classroom Update

Please note that as of 2 pm (PST), Google has posted the following message regarding user service on their Service Status Dashboard… “Google Drive service has already been restored for all users.  Google Engineering is continuing to monitor the service.” This notification has been replicated for Google Classroom, Google Docs and Google Keep users as well.  If you continue […]

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Google DRIVE/Classroom Issues

Please be aware that users may experience some service disruption issues with Google DRIVE and Google Classroom this morning (Tuesday, January 17th).  Google is aware of this issue at their end and they are currently working on a solution. Please check the G Suite Status Dashboard (linked here) for continuing updates regarding connection status. Thanks for you patience.

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Troubleshooting Tips for Neverware Cloudready OS

Students using HP Probook 4430 and 4440 models such as those picture above may experience problems with the device freezing or locking up when running multiple tabs.  This problem appears to be related to management of RAM within operating system. Although the vendor (Neverware) will be implementing a policy fix at the end of January 2017 which […]

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Auto-Fill Function in PowerTeacher Gradebook

Please be aware that the autofill grade function in the PowerTeacher Pro Gradebook will only work on grade cells which are BLANK.  If a cell has already had a value added to it OR a cell has been manually overwritten from the normal grade calculation, the auto-fill function will not be able to enter a score. If you see […]

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