I.T. News and Bulletin

I.T. Information, Updates, Network Status, etc.

Q1 Report Cards 2018: NEW Process for K-6 Work Habits

PLEASE NOTE:  As of September 2018, teachers entering Student Work Habits Scores in grades K-6 should NO LONGER use the AM Attendance Period in the PowerTeacher gradebook.  These scores should now be added to the grade level Progress Grading Course in the PowerTeacher Gradebook.  Please refer to the links below for details.

In order to avoid potential problems related to finalizing Quarter 1 Grades we have established the following finalization and printing timelines for Q1, 2018.  By making sure that report card runs are staggered appropriately, we can better insure that there is no crossover of data between the respective schools.

The recommended window for teachers (grades K-8) entering Q1 grades will close at 11:59 p.m. on SUNDAY, October 14th.

Grade 6-8 teachers can click on this link to review steps on finalizing their gradebooks for the first nine weeks.

Grade K-5 elementary teachers can click on this link to review the steps for finalizing their gradebooks for Quarter 1.

Specialist teachers in K-5 can click on this link to review steps on finalizing their gradebooks for Quarter 1.

 Printing of report cards will begin on MONDAY, October 15th as per the schedule listed below.

Elementary School Site Report Card Print Window Alternate Print Window
Apollo Middle School Monday (10/15) from 8:00-10:00am Monday (10/15) @ 8:00 pm
B.L. Lauffer Middle School Monday (10/15) from 10:00am-12:00pm Monday (10/15) @ 10:00 pm
Challenger Middle School Monday (10/15) from 12:00pm-2:00pm Tuesday (10/16) @ 12:00 am
Craycroft Elementary Monday (10/15) from 8:00-9:00am Monday (10/15) @ 7:30 pm
Drexel Elementary Monday (10/15) from 9:00-10:00 am Monday (10/15) @ 8:30 pm
Elvira Elementary Monday (10/15) from 10:00-11:00 am Monday (10/15) @ 9:30 pm
Esperanza Elementary Monday (10/15) from 11:00 am -12:00 pm Monday (10/15) @ 10:30 pm
Gallego Primary & Intermediate Monday (10/15) from 11:00 am-1:00 pm Monday (10/15) @ 11:30 pm
Liberty Gifted & Talented Monday (10/15) from 12:30 pm-1:30 pm Tuesday (10/16) @ 12:30 am
Los Amigos Tech Academy Monday (10/15) from 1:30 pm-2:30 pm Tuesday (10/16) @ 1:30 am
Sierra 2-8 School Tuesday (10/16) from 8:00 am-10:00 am Tuesday (10/16) @ 7:30 pm
Los Ninos Elementary Tuesday (10/16) from 9:00 am-10:00 am Tuesday (10/16) @ 8:30 pm
Mission Manor Elementary Tuesday (10/16) from 10:00 am-11:00 am Tuesday (10/16) @ 9:30 pm
Ocatillo Early Learning Center Tuesday (10/16) from 11:00 am-12:00 pm Tuesday (10/16) @ 10:30 pm
Rivera Elementary Tuesday (10/16) from 12:00 am-1:00 pm Tuesday (10/16) @ 11:30 pm
Santa Clara Elementary Tuesday (10/16) from 1:00 pm-2:00 pm Tuesday (10/16) @ 11:30 pm
Summit View Elementary Tuesday (10/16) from 2:00 pm-3:00 pm Wednesday (10/17) @ 12:30 am

If for whatever reason you are unable to finalize your report cards within the initial report card window, you should feel free to click here to follow the directions on setting your report job to run during the ALTERNATE PRINT WINDOW listed on the table above.

Please be aware that the process for storing grades in K-5 is DIFFERENT than for those in grades 6-8.  All grades in K-5 are STANDARDS BASED and therefore do NOT have to STORED by Josie in the district office prior to report card printing.  

However, for report cards in grades 6-8 WILL need to be stored by Josie prior to printing.  If your front office staff  attempts to print report cards in grades 6-8 BEFORE the window specified on the table below, your report cards may print with missing grades and/or sections.  It is therefore CRUCIAL when printing the grades 6-8 report cards that your office staff waits until they have received the proper email notification from Josie Gonzales in the I.T. Department PRIOR to setting your report cards to print.

If you are unable to finalize during the specified window listed above, please contact Josie Gonzales to make arrangements to schedule a time for you to run grades on Wednesday (10/17).

Thanks again for your help and as always, please let us know if you have any questions or concerns.

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Big Universe- Service Restored

As of Thursday, September 12 at 9 am student and teacher access to Big Universe  http://www.biguniverse.com/ has been restored.

We are continuing to work with representatives at Big Universe/Fuel Learning to address the issues which caused these outages and minimize the possibility of these kinds of disruptions in the future.

We realize that Big Universe is an important part of your instructional tool kit and we acknowledge that these system outages can be disruptive to your normal classroom routines.  We will continue to work closely with the vendor to minimize these types for outages in the future and we thank you for your understanding.

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Hapara Services Partially Restored

As of this afternoon (Wednesday, September 12 at 1 pm) we have been able to restore more than 95% of our Hapara sections on http://www.teacherdashboard.com

We are continuing to work with engineers at Hapara to address the remaining course sections which are not synchronizing with our PowerSchool rosters and we will provide an update as soon as  possible.

We realize that Hapara services are an important part of your instructional tool kit and we acknowledge that these system outages can be disruptive to your normal classroom routines.  We will continue to work closely with the vendor to minimize these types for outages in the future and we thank you for your understanding.

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Big Universe- Currently Down

Please note that we are currently experiencing problems related to user license access for the Big Universe Online Reader.

We are actively trying to resolve these problems with the service team at Big Universe and we will provide an update as soon as we have any new information to share.

We realize that these types of outages cause inconveniences and disruption to teachers and students and we appreciate your patience while we work to resolve the issue.

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Hapara Outage

Please be aware that as of this morning (Monday, September 10th), we are experiencing problems with data synchronization between PowerSchool rosters and the Hapara teacher dashboard.  As a result, some teachers may be missing classroom sections when they log in to their dashboard.

We are currently working with Hapara Engineers to resolve this data connection issue and we will let you know as soon as we have an update.

You are also encouraged to check with the Hapara Updates Page (linked here) for additional release notes and news.


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K-5 Progress Reports: Now in PowerTeacher Gradebook!

We have heard your request and are pleased to announce that the K-5 Mid-Term Progress Report is now available through the PowerTeacher Gradebook so that teachers and staff can enter grades, comments, and print out reports using the same process they do with quarterly report cards.

Please be aware that the direction on how to enter grades for progress reports has been updated, so pay close attention to the steps below.

  1. Teachers in grades K-5 will notice that you now have a new course in your PowerSchool Gradebook (called Progress Grading).  This is where you will now enter ALL of the grades which will go on your mid-term progress report (including Reading, ELA, Math as well as Work Habits scores). 
  2. Along the left side of the Gradebook, teachers should click on Grading and then select Standards.
  3. You will now see all of the standards listed along the top of the page (first the standards for Work Habits, and then standards for Reading Foundations, Language, and Math).  In the column below, you can enter in appropriate scores for all students (see below).  
  4. Appropriate comments should be entered by the teacher for the following standards EL.WC.TC, Reading Foundations, Language, and Math (comments for reading, language, and math will show up under the “Areas of Focus” section on the progress report).
  5. When the teacher has finished entering scores, they should first click Save and then click the Final Grade Status button.  This will allow administrators to know with a single report which teachers have completed their progress grades and which teachers have not.

PLEASE NOTE:  There are several ways to gather data regarding Reading Foundations on the Progress Report.  FastBridge group reports for aReading and early Reading, the K-2 Skills Benchmark and classwork from the Skills Block and ALL block all provide data regarding progress in Reading Foundations.  You are not required to report on one single assessment.  If you have questions regarding grading please feel free to reach out to Carmen Castro.

Once you have confirmed that all teachers have completed their Mid-Term Progress Report, your office staff can print out these reports using the same process they would for report cards (reports are listed as either Gr.X Progress or Gr.X Progress (Spanish).

Additionally, administrators can easily see which teachers have completed their progress reports and which have not by running the Section Readiness Report (using the directions below).

  • From the PowerSchool Administrator Dashboard, under Setup click on School.
  • Under Grading click on PowerTeacher Pro Settings.
  • Under Completed Grades, click on Section Readiness.
  • Under Reporting Term, select the appropriate quarter (in this case Q1)
  • Under Verified Status click select either Complete (to see who HAS completed) or Not Complete (to see which teachers HAVE NOT).

Thanks to everyone who has provided feedback regarding this new digital version of the progress report and please reach out if you have any questions.

Frank McCormick

Coordinator for Instructional Technology

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Springboard Zinc Reading Labs

Zinc Reading Labs is a service which promotes reading extension opportunities in addition to the units which are offered via the SpringBoard curriculum units.

These resources can be accessed by both Teachers and Students by clicking on the Zinc Reading Labs icon (see below) from your Springboard Dashboard.

Additional information on Zinc Learning Labs can be found here.

Teachers using this service have reported a couple of issues which we wanted to address.

  • Zinc Reading Labs rosters are synchronized via a two-step process from Springboard.  If you see any differences between your current PowerSchool roster and what is displayed in Zinc, please submit an update request via http://helpdesk.susd12.org and we will correct the error by pushing a manual roster upload.
  • Zinc Reading Labs includes hundreds of links to URL addresses which contain additional literacy resources.  While we have made every attempt to make sure that these URLs are cleared via our district web filters, since they are frequently adding new resources we can not guarantee that all links will always be cleared.  If you run into ANY URL link within the Zinc platform which is still being blocked, we ask you to let us know at http://helpdesk.susd12.org and we will insure that this resource is opened up within 24 hours.
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Parent Laptop Contract- NEW Sign At Home Option!

Thanks to everyone who has taken the time to insure that parents have signed your school’s Instructional Technology Contract prior to sending laptops home with your students.  Sites can refer to this link to check on the status of which parents have signed and which parents still need to sign for 2018-19.  This year we are proud to offer the additional option (for the first time) to allow parents to sign this contract WITHOUT having to come in to school.  Parents with an active PowerSchool Parent Account, can now sign this contract by using the directions below.

  1. Parents should log-in to their PowerSchool Parent Account at https://powerschool.susd12.org/public  PLEASE NOTE:  If parents do NOT have a PowerSchool Parent Account, your front office staff can provide them with one by following the directions linked here.
  2. Once parents have accessed their dashboard in PowerSchool, all they need to do is click on the link along the left side of the page for Ecollect Forms (see below).  PLEASE NOTE:  Parents will ONLY be able to complete forms through their OWN parent account.  They will NOT be able to access this information by using their student’s PowerSchool account.  
  3. Once parents have clicked on Ecollect Forms, they should see the link for the Technology Agreement (see below).  By clicking on this link, parents will be taken to the form and will be able to complete and submit online.   
  4. In addition, parents ALSO now have the ability to submit this contract for MULTIPLE students at the same time.  As long as the student is already linked to their PowerSchool Parent account, they can submit the Technology Agreement for ALL students (no matter what school the student is attending).

As parents complete this version of the form, you should be able to review their progress either by clicking on the link for Ecollect Reports on your PowerSchool Administrator dashboard OR by using the Parent Contract Search Tool (linked here).  The annual parent interaction with the Instructional Technology Agreement is an important resources in ensuring that parents are informed of their obligations to both the safety of their students as it relates to online behavior as well as their accountability for the care and maintenance of district issued computing.  

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BrightArrow Absence Calls- FIXED

As of Friday, August 17th BrightArrow Absence/Attendance Notification calls have been restored.  Absence notification calls to parents are scheduled to go out twice daily (once at 10:30 am and again at 2:30 pm).

School administrative staff can check out the dial report following each call cycle.  This report will tell you which calls connected with parents and which were not delivered due to a disconnected or changed number.  To view this report, you can follow the links in PowerSchool posted below OR you can simply submit a request via http://helpdesk.susd12.org and dial reports will be sent to your email automatically.

We apologize for this delay in service and we encourage you to reach out if you have any questions or concerns.

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Student Absence Autocalls- BrightArrow

Hello all,

Please be aware that the BrightArrow Autocall system for student absences is currently down.  Parents are not currently being notified when students are absent during morning and/or afternoon classes.
We are currently working closely with PowerSchool to bring this system back online and we will provide you with an update as soon as we have new information.
Once the BrightArrow Autocall system is back online, the system is set to report student absences to parents TWICE each day (one for morning absences at 10:30 am and again for afternoon absences at 2:30 pm).
Thank-you for your patience and please feel free to reach out if you have any questions.
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